Here at Proximo, we have exciting opportunities for Customer Claims Handler to join our growing team in Chester. Our culture is a fun, work hard play hard one with an upbeat, vibrant, positive office with a team focus, offering best in class training, development and career opportunities.
We are a leading Claims Management and Credit Hire Company based in Chester delivering services to the motor trade. We are renowned for the level of service we offer our customers and are one of the fastest growing brands in our industry with exciting plans for the future!
As our Customer Claims Handler, we don’t just invest in you, we will provide you with all the latest technology, support and knowledge to help you maintain and deliver excellent service to our customers.
If you have the passion, drive and ambition to make a difference and have the following skills, experience and attributes this could be the role for you.
Please see below the skills and experience required:
• To work actively and effectively in order to process accident claims as part of the company’s claims management procedures.
• Work within and provide support to all areas within the Operations Department
• To manage workload effectively
• To achieve and maintain company service standards
• To achieve and maintain individual, team and departmental targets
• Complete regular updates to clients regarding the progress of their claim
• Working within and achieve service level agreements for individual Departments and Business Referrers.
We offer a competitive salary combined with a fantastic benefits package that includes:
• Causal dress code
• Annual summer event party
• Paid team nights out
• Reduced car/van breakdown cover
• Service reward scheme
• Annual Christmas party (Not to be missed!
If this sounds like the ideal position for you then do not delay in applying today by emailing HRDept@proximo.co.uk
Please be advised that due to the high level of applications we receive, it is not always possible to respond to everyone. Therefore, if you have not been contacted within 7 days your application has been unsuccessful