The 2022 UK Customer Service Excellence Awards will return for its fourth year to celebrate customer service success in the insurance and broker markets. Held at the spectacular and sought after Shaka Zulu in Camden, will allow us to come together again and properly celebrate customer-centric excellence.
Modern Insurance Magazine has said “With 2020 bringing to the fore the true weight and value of the customer experience, price is no longer the main driver when purchasing a service within the insurance sector. Customers are more engaged in understanding how a business represents itself and technology has seen astronomical integration with quality communication still remaining at the heart of all transformations. And so, in response to that shift, we have introduced brand new award categories.”
We are thrilled to be in a position where the specialist vehicle hire and excellent customer service we are offering is deemed industry-leading by an independent panel of judges, from companies such as Trustpilot, Call Centre Management Association, BIBA and the Chartered Insurance Institute, we await with great anticipation, the final outcome at the award ceremony on the 23rd of March.
We couldn’t be prouder of our people at the Proximo Group for this fantastic recognition, that we believe is truly deserved. We can’t wait to celebrate and recognise the huge strides and leaps our amazing industry has made to embrace customer service.
Well done to all members of the Proximo Group for their ongoing efforts and truly putting our customers at the HEART of everything that we do